Warranty Information

WRISTWATCH WARRANTY INFO

There is two-year warranty from the date of purchase covers manufacturing defects on the watch itself (movement, case, crystal). Normal wear and tear is not covered by this warranty. Proof of purchase is required for all warranty claims. Online order confirmation or in-store receipt from authorized retailer is required. CW will not accept a warranty claim if a watch has evidence of excessive wear or misuse. For questions regarding warranty replacement, please use our contact form on the “contact us” page. Please specify your name, address, order number and a detailed description of the issue at hand.

WRISTWATCH WATER RESISTANCE

Please refer to the back side of your watch for the “Watch Resistance” or a degree of water resistance (3ATM). If no markings are shown, please avoid all contact with water. 3ATM: Does not resist bathing or swimming. Excessive contact with water may cause damage to the watch. Water penetration and/or damage caused under these circumstances will not be covered by the warranty.

 

SMARTPHONE CASES

We currently do not offer a warranty policy with our smartphone cases due to them being fulfilled on demand by a third party company. We apologies for any inconvenience.

Made with a dual-layer for extra durability and protection, the Tough Case for iPhone® will keep your phone safe with an impact-resistant outer shell and impact-absorbing inner liner. Add your custom designs and offer your customers a protective and durable case! 

  • Polycarbonate outer shell
  • Thermoplastic Polyurethane TPU inner liner
  • Dual-layer protection
  • Precisely aligned port openings
  • Induction charging compatible
  • Designable edges (3D wrap)
  • Matte or gloss finish
  • Blank product sourced from Korea

Disclaimer: Keep away from liquids containing high alcohol levels as designs on the phone case may rub off. Keep away from direct sunlight to prevent yellowing.